Enter your BT hub admin password. Connect your Openreach Ethernet cable (the one with red ends) to the back of the Openreach modem and to the "Wan" port on the back of your Hub (also coloured red). Youll be asked to enter the new password twice, to make sure its correct. If your Smart Hub 2 doesnt have a WAN port, you may have been sent the wrong Hub. This site uses Akismet to reduce spam. on Struggling with your BT router login details? >, For more advice on how to get the best from your BT Hub, visit Help for Hubs>, Or, if youve got one of our older Hubs why not buy our latest BT Smart Hub? >, How do I set up port forwarding on my BT Hub? >, I have problems connecting 5GHz and dual band devices wirelessly to the BT Hub>, How do I split my BT Hub's SSID (wireless network name)? If the correct IP address was used you will see a login screen or window like this: Screenshot of BT Smart Hub Login. This table shows the main differences between them Over the years, we've developed better and better Hubs (routers) for our customers as new technology has become available. Use the links to find out more about how you use the Hub Manager to change settings: What is Smart Setup on the BT Hub? This will open the Hub Manager, Enter the admin password. If your modem has a Battery Backup Unit (BBU), disconnect the cable connecting the BBU and the modem. You can edit names and devices anytime you want. The BT Mini Hub doesn't support application sharing or port forwarding. 16-08-2022 Just need to find the bit of software that is trying to protect me from my hub which does not have a security certificate! BT Devices Can not access hub manager - 192.168.1.254 (or any. They're on the back of your Hub. Every time a new device connects to your BT hub, Smart Setup automatically kicks in to prompt you to use all sorts of BT-specific services that you probably dont need. This will open the Hub Manager, Enter the admin password. Looking for tips on how to squeeze the best performance from it? With BT Hub Manager youll be able to see at a glance if someone is using your wireless broadband signal without your permission. You can re-use your filter and Ethernet cables, so please keep them. This is where youll find all the essential settings for managing the nuts and bolts of your broadband connection, including changing your wifi password, setting parental controls and restricting the devices that can connect to your broadband. How can I set up or change the admin password on my BT Hub? Connect the power cable to your Hub, plug it in at the wall and switch the socket on. Sorry not much help really. If you've got fibre broadband and a Hub 3 or Hub 4, then you'll need to use an Openreach modem. Modes 2 and 3 may connect you but they'll also reduce or disable some wireless features so your range and speed might take a hit to improve reliability. If there are any devices listed there that you dont recognise, you can turn off wireless access for that device while you investigate further. BT Home Hub 5 - Information and troubleshooting guide (for Fibre you install yourself). When your device connects, it automatically chooses the best wireless band. Note: it is You will need to check the documentation provided from the hardware manufacturer, software/service provider or contact your IT support to identify the port range, Select the protocol appropriate to the rule you are adding, and click, If you need to open multiple ports within your new rule you can, repeat the process for the new ports you want to add, Once you have finished adding - remember you need to save your changes. >, How do I turn off BT Access Control for a device? Next, select the first device that you want to control and choose the days and times for which you want to set limits. Go to the Smart Hub 1 guide. Learn about your Hub Getting started Learn about wireless in your home Fix problems with your Hub Advanced features im using italk atm and a zyxel router how can i daisy chain to the bt hub 2 so i can use the bt hubs 5 ghz wifi, too complicated for we oldies. The red-ended Ethernet cable goes from the Port/LAN1 slot on the ONT to the red port marked WAN on the Home Hub 5. To set up port forwarding, click a dropdown for your model of Hub. If your Hub doesnt have a red WAN port, you may have been sent the wrong Hub type. We hear from frustrated BT broadband customers all the time who say that accessing the settings for their BT Smart Hub can be a real nightmare. We know its a clich but resetting works more often than youd think. Ah ha gg30340, that's why you are aDistinguished Sage, never noticed http vs https. Then prompt your device to connect to the Hub. It's not an extension socket, Press the Power button on the Hub to switch it on. You'll find it on the back of the Hub if you haven't updated it. Instead the Smart Hub 2 connects to the Openreach modem (or ONT). To set a different password, first of all type 192.168.1.254 into a web browser to access BT Hub Manager. Find help for all the recent models of the BT Hub - including the BT Smart Hub, 4G Mini Hub and the BT Home Hub 5, Hub 4 and Hub 3. The red-ended Ethernet cable goes from the Port/LAN1 slot on the ONT to the port marked WAN, which is yellow on the Smart Hub 2. Every device that uses the internet sends its packets of data through specific ports. Youll also need to add a password hint. If you dont have a battery unit, unplug the modem. Follow the instructions that automatically appear on the screen to change your password. If you want to make any changes to the hub settings, you'll need the admin password. Choose BT Access Control from the options. Can I connect my BT Hub using a telephone extension lead or socket doubler/splitter? (Make sure youre connected to your home network.). >, For more advice on how to get the best from your BT Hub, visit Help for Hubs>, Or, if youve got one of our older Hubs why not buy our latest BT Smart Hub? You can turn it on or off. The default external and internal port that is used for HTTP webserver is port 80, this may vary depending on how youre set up. >. How to access the Smart Hub Manager; Download the Business Smart Hub 2 user guide; Using. Ports are virtual pathways and you can create rules that can block or forward inbound data packets to specific devices on your local network. If you have it, unplug all your old broadband kit, including your old power plug. A master socket is the main socket for the phone line in your home. Advanced settings If you've still got problems, try our Broadband troubleshooter>. Press 'Enter'. The Smart Hub 2 is our most advanced router and comes with a combination of unique features to deliver fast speeds throughout the home. How do I use different DNS servers or set up dynamic DNS on my Smart Hub? For more advice on how to get the best from your BT Hub, visit Help for Hubs>, Or, if youve got one of our older Hubs why not buy our latest BT Smart Hub? Youll need the Admin Password for Hub Manager to make changes to the advanced settings. I cant seem to access this, please advise in simple terms how to access the BT Hub 0 Ratings 7 REPLIES Keith_Beddoe Distinguished Sage 24-04-2020 8h37 - edited 24-04-2020 8h39 2,257 Views Message 2 of 8 Re: Hub manager @coppinn This will open the Hub Manager. Your hub is only accesible on your home LAN hence it is http and not https. Your Hub will be called something like BT-XXYYXX. Then click on Advanced Settings. If that doesnt work, try connecting to the router via an Ethernet cable (shown below). However, if the Wi-Fi has dropped out, you might not see the settings. It's also easy to see the Hub Manager across all devices. For instance, you could change it from the default, which will be similar to BTBHub6-ABCD, to something more meaningful to you or your customers, like Tom's Caf'. Depending on your socket type, you might need to use a filter. Youll find it on the back of your Hub. >, BT Home Hub 5 - Information and troubleshooting guide. Richard, I run Windows 11 and using Edge is fine. Alongside the launch of our new BT Smart Hub 2, we've redesigned the Hub Manager. Whether yours is the latest BT Smart Hub 2, the BT Mini Hub or a BT Home Hub, its the wireless router whose job is to deliver reliable and fast broadband to all areas of your house, so you and your family can take full advantage of your superfast internet connection. How do I create a Port Forwarding rule on my Smart Hub? Turning on this setting will mean your Hub has two separate bands, one for 2.4GHz and one for 5GHz. It's also easy to see the Hub Manager across all devices. If you dont see the BT Hub Manager screen when you type 192.168.1.254 into your browser address bar: Ofcom Move Triggers Rollout of Superfast Openreach Fibre, Digitalisation & AI in 2021: What you need to know, 5 Hurdles Encountered During The Penetration Testing Process. Also restart the computer/tablet/mobile youre using to access the Smart Hub Manager, in case theres a problem with the device rather than the router. This takes a few minutes. With previous ISP's routers and with previous purchased routers - such as the cracking ASUS range, you can manually assigned a static IP, and the router locks that down and ignores DHCP. Email Barry at barry@bigtechquestion.com. You can re-use your filter and Ethernet cables so please keep them. The BT Hub manager lets you make changes to your BT Hub settings so you can get the best out of your wi-fi and broadband. 15h14. BT Smart Hub self-install user guide - new customer, BT Smart Hub self-install user guide - existing customer, Send your old equipment back to us for recycling>. You'll then be able to change these settings: Separate Bands. 16h22. With Band Steering on, the Hub steers your devices to the best wireless band for them. Then follow these simple instructions: You will be asked to enter a password. >, What is the Smart Wireless feature in my BT Hub? He was once Deputy Editor of Mail Online and remains in therapy to this day. Ethernet sockets are becoming increasingly rare on laptops, but if you are able to plug a cable directly between router and computer, do so. If you've turned Separate Bands on, you'll be able to select the channel for each band. Click on the title and picture of your Hub to see links to all our help. So if you're connecting a device that you'll be using around your premises, it's better to connect it to the 2.4GHz band. WPS How do I control the time when devices can access the internet on my Smart Hub? Try connecting your device to the router with an ethernet cable instead of using wireless. 16h12. Press the Rescan button to make it scan again. Set the security level for your Hub's wireless connection -. You want to fiddle with the settings of your BT Smart Hub. If this happens get in touch with us. >, How do I set up port forwarding on my BT Hub? They'll give you all the details you need. The red-ended Ethernet cable goes from the Port/LAN1 slot on the ONT to the red port marked WAN on the Smart Hub. To get the latest on your appointment, go to www.bt.com/ordertracking>. If you have it, unplug all your old broadband kit, including the old power plug, filters and Ethernet cables. Full Fibre customers wont use microfilters. First, you need to connect to the router's web management page, so that you can change the settings that you want. IP address So my problem is nearly solved. How can I set up or change the admin password on my BT Hub? If youve lost that card, it should also be on a sticker on the base of the router. Where can I view the status of my Smart Hub? Here's how to set up a Hub 4 or Hub 5. If this happens get in touch with us. BT Smart Hub 2 manager and Windows 11 Go to solution My laptop running Windows 10 is happy to let me talk to my Smart Hub 2 manager via 192.168.1.254 via a browser. If all else fails, give BTs Helpdesk a call on 0800 800 150. Here's how to set up a Hub 3. That all sounds great, you say, but to make the most of your fancy superfast broadband internet connection you need to be able to access the BT Hub Manager. 16-08-2022 If you've still got problems, try ourBroadband troubleshooter>, If you've got Complete Wi-Fi and need help connecting your Wi-Fi disc, see How do I set up Complete Wi-Fi? First of all, you need to be at home using a device thats connected to your BT broadband hub. Enter your email address to subscribe to this blog and receive notifications of new posts by email. Band Steering >. Instead the Smart Hub connects to the Openreach modem (or ONT). It's easy to get answers to your questions: How do I set up port forwarding on my BT Hub? Check the lights on your Hub: If you can't get online, check the colour of the light in front of your Hub. How to open the Hub Manager Open a new web browser Type 192.168.1.254 into the address bar Security Password You should be able to access the Smart Hub Manager from any web browser, be it a smartphone, tablet or full-blown computer. Press the Power button on the Hub to turn it on. If you are using a VPN, say for homeworking, its possible you might need to set up port forwarding, but you will need to know the port range information from your IT department and most VPN clients should work on the hub without this being required. The process for changing the password on BT Home Hub 3, Hub 4 and Hub 5 is exactly the same as above but without needing to click on System first. >. If you're not sure what the Hub 5 looks like, it's the one with the blue line across the front. It's not an extension socket. Plug the broadband cable (grey ends) into your Hub and the other end into your master phone socket. If you've a Hub 4 or Broadband (copper broadband) download the relevant user guide below or follow these instructions. 16-08-2022 The video below shows you how to set up your BT Smart Hub. If there is already some text in the address bar. View or change the wireless password that you need to enter on every device before it can connect wirelessly to your Hub. You can configure your Hub to use Dynamic DNS. >, What is the Wireless mode feature on my BT Smart Hub? The light on the front will change colours while your Hub sets itself up. Well help you ease the pain and get you to a solution - fast! How do I set up port forwarding on my BT Hub? It's now even easier to manage the Hub's settings and to get the best wi-fi set-up. Every device that uses the internet sends its packets of data through specific ports. Note: you'll need a Dynamic DNS service provider to use this feature. Wait until the lights on the modem are solid green, then plug in the Smart Hub. Fix Problems and faults Contact Chat, phone, or email Setting up BT Business Hub or router Guide to the BT Business Smart Hub 2 Guide to the BT Business Smart Hub Are you having problems with BT Hub Manager? Here's how to turn wireless on and off on the BT Smart Hub: Open a new web browser on a device connected to your Hub and type 192.168.1.254 in the address bar. Wait 5 minutes, then start reconnecting the cables. Next, select the first device that you want to control and choose the days and times for which you want to set limits. How do you turn off wifi? Even if your Smart Hub has lost its internet connection, you should still be able to access the Manager. icannotgetafreename 10.3K subscribers Subscribe 350 Share 50K views 2 years ago **Please Subscribe: Youtube have. Disconnect the red Ethernet cable that connects the modem to the Smart Hub. It's now even easier to manage the Hub's settings and to get the best wi-fi set-up. If you want to make any changes to the hub settings, you'll need the admin password. >, How can I set up or change the admin password on my BT Hub? This table shows the main differences between them. How do I assign multiple Static IP addresses on the Smart Hub? If you're still having trouble try our community forum. Options All forum topics Previous Topic Next Topic Simoneale73 Beginner on 13-04-2021 16h36 18,109 Views Message 1 of 2 Can not access hub manager - 192.168.1.254 (or any variation on the last digit) via PC Go to solution Got a BT Business Smart Hub 1? From the Hub Manager, click on Advanced Settings, then Wireless. Your Hub is ready when the light turns steady blue. As it is only possible to connect to it within your LAN it is perfectly OK. 0 Ratings mintech Beginner on 07-06-2020 20h10 3,425 Views Message 4 of 6 Re: Smart Hub 2 manager settings Thanks . My laptop running Windows 10 is happy to let me talk to my Smart Hub 2 manager via 192.168.1.254 via a browser. How to open the Hub Manager Open a new web browser Type 192.168.1.254 into the address bar Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. You can then enter your password in the usual field to access BT Hub Manager. >. You'll need your Hub's wireless network name and password. Learn about the BT Hub Manager Alongside the launch of our new BT Smart Hub 2, we've redesigned the Hub Manager. Make sure the Openreach modem is powered up, For more advice on how to get the best from your BT Hub, visit Help for Hubs>, Or, if youve got one of our older Hubs why not buy our latest BT Smart Hub? Switch off the router and switch it back on again. Network Name Alongside the launch of our new BT Smart Hub 2, we've redesigned the Hub Manager. BT hubs are the centrepiece of BT home broadband. BT Home Hub 3 - BT Total Broadband getting started (2012-2013 version), If you have it, unplug all your old broadband kit, including the old power plug, filters and Ethernet cables and send it back to us for recycling>. WPA2 - the default setting (we strongly recommend you use this). (Make sure you're connected to your home network.) It's on or it's off. The BT Hub is configured to handle that data transmission automatically, but sometimes you may want to create your own port forwarding rules. Only change it if you're having connection problems with your device. View all small & medium business solutions, Cyber attacks don't come with friendly warnings, The Future is Now: insight for your business, Save time, manage your account, and check your services at your fingertips, Positioning your Hub to get the most from your wi-fi, Download the Business Smart Hub user guide. As a general guide, 5GHz provides better speed while 2.4GHz gives better range. It only works when Separate Bands is off. Remember, if you've got Fibre broadband you'll need to set up your Hub with the Openreach modem - see the instructions further down. Unless youve changed it beforehand, your Smart Hubs admin password is printed on a plastic card thats stored on the back of the router. On digging deeper, i get blank screen with 192.168.1.254, raw html and a not secure message with http://192.168.1.254and finally a red not secure warning screen with https://192.168.1.254. Click Advanced Settings Click Wireless Enter the admin password. On older models of the BT Home Hub you will see Settings rather than Advanced Settings. Maybe change the password, adjust the parental controls or switch off the hugely irritating Smart Setup. Full Fibre customers wont use microfilters. Wireless mode on 16h26. Ports are virtual pathways and you can create rules that can block or forward inbound data packets to specific devices on your local network. Your Hub will be called something like BTHub6-ABCD. If you've been activated, double check everything is connected properly before trying our connection troubleshooter>. Remember you need to save any changes you make. On BT Smart Hub and Smart Hub 2, click on System, then select Admin password. WPA-Auto - if you're having problems connecting older devices. In order to get download speeds of 100Mbps and over, its important you use the supplied red Cat5e Ethernet cable, if you use another cable you may get slower speeds. I am grateful for that thought, I have not used a microsoft browser for years! By default, your Smart Hub will have this switched off. Type the following numbers into the address bar: Type 192.168.1.254 in a web browser to open BT Hub Manager. >, How do I turn wireless on and off on the BT Hub? Unless you've previously changed it, you'll find the default password on your Hub settings card on the back of your Hub. Check the lights on your Hub:If you can't get online, check the colour of the light in front of your Hub. The Hub Manager is where you can change or view your Hubs settings. Alternatively choose your Hub from the dropdown to find out how to connect. on Plug the broadband cable (grey ends) into your master socket and the other end into the Openreach modem. Use an alternative browser; for example, if your first attempt was with Google Chrome, try using Firefox instead. How do I change my Smart Hub's wireless settings? None - anyone can connect to your wireless network without entering a password. Download the relevant user guide below or follow these instructions to get the fastest possible speed with your BT Smart Hub. My new Windows 11 laptop will not come up with a screen for the hub manager, either displaying a blank screen or occasionally shown raw HTML. A steady blue light on the front of the Hub means everything's OK. It may be your browser causing the issue do check in its settings or in your Antivirus program. 16-08-2022 And some questions nobody really wanted the answers to. Here are the most useful features youve got access to now that youre in the BT Hub Manager: We think parents of teenage children will make good use of this one! Solid surfaces like walls, doors, wardrobes and cupboards slow down your wi-fi speeds. Hub manager Hi I am trying to access my BT Hub to make settings and see what devices are connected. This last screen permits me to then continue and arrive at the hub home page. Your browser either does not have JavaScript enabled or does not appear to support enough features of JavaScript to be used well on this site. If it's not listed you'll need to create a new port forwarding rule. You'll need your Hub's wireless network name and password. Click, Once saved, your new rule will appear on the table, Open a new web browser on your connected device and type 192.168.1.254 into the address bar. WPS (Wi-fi Protected Setup) lets you connect a device without entering the wireless password. If you've got Broadband (copper broadband) download the user guide below or follow these instructions. How do I set up port forwarding on my BT Hub. 15h07. Wireless Use the links to find out more about how you use the Hub Manager to change settings: What is Smart Setup on the BT Hub? If you're setting up the Hub yourself, we'll email or text you when your broadband is ready. If you do have a problem with the Wi-Fi, this may reveal what it is. Yvonne, How do I retrieve my phone numbers from the stored file I place on the router manager, The Big Tech Question delivers straight answers to the biggest questions in tech. The light on the left of the Hub will flash blue. The video below shows you how to set up your BT Smart Hub. From the Hub Manager home page, go to - Advanced Settings > Broadband > Dynamic DNS. A master socket is the main socket for the phone line in your home. The easiest way to access the BT Smart Hub Manager is to type 192.168.1.254 into a web browser, or simply click on our link. It's also easy to see the Hub Manager across all devices. Your Smart Hub automatically scans for the best wireless channel. You'll then be able to change these settings: Separate Bands It's now even easier to manage the Hub's settings and to get the best wi-fi set-up. If its the first time youve used BT Hub Manager you will need to enter the admin password on the back of the broadband router. This Video Demonstrates how to assign Static IP address to a device connected to BT Hub 6 using the online the BT Smart Hub Manager. Whats more, BT claims the wifi-signal from a Smart Hub is capable of reaching further than any router from their broadband competitors. If your device supports WPS, just press the WPS button on your Hub - it's a quick way to connect. Fibre customers: Many faults can be fixed by power cycling the Openreach modem turning it off and on again. This means that if you forget your password youll get the option to see your password hint, which should give you enough information to jog your memory. 3. >, How do I see which of my BT Hub's wireless bands my device is connected to? The master socket is the main socket for the phone line in your home. It's not an extension socket. The password should now be changed to something of your choice. Check that youre using a device that is connected to your BT broadband network. Remember, if you've a Hub 4 and Fibre broadband then you'll need to set it up with the Openreach modem - see the instructions further down. Over the years, we've developed better and better Hubs (routers) for our customers as new technology has become available. Unplug the battery pack from the power supply. If you have it, unplug all your old broadband kit, including your old power plug. BT Smart Hub and Ultrafast Smart Hub Type 192.168.1.254 in a web browser to open BT Hub Manager. Here is our step-by-step guide to accessing BT Hub Manager. We hope you wont have any problems with BT Hub Manager if your follow our guide but if you do we can suggest one or two solutions. They're on the back of your Hub. Fibre customers: Many faults can be fixed by power cycling the Openreach modem turning it off and on again. The hub manager doesn't support HTTPS, only HTTP and hence will show as 'insecure' . Distinguished Sage, never noticed http vs https. Copyright 2022. not the same as the wireless password. BT Hubs are configured to handle that data transmission automatically, but sometimes you may want to create your own port forwarding rules. From the Hub Manager, click on Advanced Settings, then Wireless. >, What is the Wireless mode feature on my BT Smart Hub? The easiest way to access the BT Smart Hub Manager is to type 192.168.1.254 into a web browser, or simply click on our link. This takes a few minutes. Select Save to store your changes. Download the user guide below or follow these instructions on how to set things up: BT Home Hub 3 - BT Infinity getting started (2012-2013 version). No, it really is that simple. How do I view the devices connected to my Smart Hub? 16-08-2022 Find what hub you have BT Smart Hub BT Smart Hub 2 BT Home Hub 3 BT Home Hub 4 BT Home Hub 5 Differences between each Hub Still need help? on Connecting your BT Smart Hub 2 Connecting your BT Smart Hub and Ultrafast Smart Hub Connecting your BT Home Hub 4 and Hub 5 Connecting your BT Home Hub 3 Setting up a Hub 3 or Hub 4 with an Openreach modem Click here for more about setting up Full Fibre yourself >. How do you access the BT Smart Hub Manager? With BT Hub Manager you can restrict internet access from certain devices during particular time periods. If youre typing 192.168.1.254 into your web browser and youre getting a blank page or error message, there might be a problem with the Wi-Fi connection. Any thoughts on this would be welcome. If you have changed it and now forgotten it, you can use the password override feature by click on, Click "Create a new port forwarding rule", Enter a name for the port forwarding rule you want to set up (for example, 'My webserver'), Select the device you want the port forwarding rule to apply to, Choose from the available devices and click, Enter the external and internal port number range.
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