Fix your BT TV, BT Sport or BT App Error Codes | BT Help What content and channels are available on the BT Sport app? I can't seem to get this working? Remember me ) Back Security Help Don't have a BT ID? Please check your connection and try again. I'm having exactly the same issue. Im a Sole Trader, Limited or Public Sector Business with up to 100 employees, I'm a business with more than 100 employees, There are no events to show error message'. If you still have the same problem try, Try reversing or using a different HDMI cable between your TV and TV box, It might be a problem with the TV and TV box communicating with each other. You'll not be able to watch any BT Sport online content if you have certain cookie restrictions; please follow the instructions below. I logged a call with the support desk on Sunday but I haven't heard anything back. You need to disconnect and reconnect to Chromecast. If you see the error code VC005, you'll need to ensure all clock settings on Apple iOS devices are set to default 24-hour time. To fix this, please contact the BT TV Helpdesk>. 0 Ratings Cliff Aspiring Expert on 29-11-2020 11h03 2,140 Views Message 4 of 6 Re: ERROR CODE YVM302 Simply click the link below and give it a go. You'll need to log in again before attempting playback. 21h58 How can I watch the BT Sport app on multiple devices? We use the location of your IP address to confirm that you're somewhere that BT Sport streaming is supported. Make sure your set top box and TV are both switched on, and that your device and set top box are connected to the same network. These error codes indicate that the web browser on which you're trying to view isn't supported by our player. This happens because of an issue with your internet connection. Key features of the app: - Live streaming of BT Sport 1, BT Sport 2, BT Sport 3 and BT Sport 4, in stunning HD on Check your 4K recordable TV box is connected directly to your Hub with an Ethernet cable. I've asked the lead dev for that app to see if he has any ideas. If you see the ID003 error code while using the BT Sport app, this means that access to the BT Sport app isnt active on your account.
BT Sport - App Store - Apple Enjoy BT Sport anywhere with ExpressVPN. If you haven't added BT Sport to your account: This indicates that your EE account may be suspended or cancelled. This happens because of an issue with your internet connection. If this doesn't work, try uninstalling the app and downloading it again>. (error message ID003) I have BT Sport as part of an EE mobile package I have BT Sport with BT Broadband, BT Mobile, BT Business, or on Sky Simply click the link below and give it a go. 06-04-2021 Have not been able to watch on my laptop for the last week or so and have to cast the matches from my phone to TV via Chromecast. LIKE ITS GAME OF THE SEASON ALREADY, on If you're within the EU but still being blocked: Make sure you're not using any VPN software on your device. Now retry to see if this has fixed the problem, You may need to accept the 'Terms of Use' before you can access Catch-up and On Demand services on BT TV. The search will only display results if you enter a valid search term.
VC089 in web browser - BT Community - BT Broadband If you use Powerline adapters, restart both adapters and check they're in sync, If the 'Wired Connection' is set to 'AUTO' and the 'Network Connection Status' is showing 'DISCONNECTED', try to re-connect by selecting, 5Mbps for standard definition (SD) channels, 10Mbps for high definition (HD) channels (BT Infinity customers), 44Mbps for ultra high definition (UHD) channels (BT Infinity customers), Make sure you're using the Hub we provided you with most recently, and not any other router or routing equipment, Check your TV box is connected directly to your Hub with an Ethernet cable or Broadband Extender Flex 500s and that you're not using Powerline Adapters, Restart your Hub, modem and TV box by disconnecting the power supply from the Hub and your box. This may be caused by a problem with your device and WiFi connection or because you're not fully logged onto a WiFi hotspot. If this doesn't work, please check your device is on our list that the app will work with: What do I need to access the BT Sport App? This error code is most likely caused by your browser's cookie settings. This means that you have a pairing issue between your device and set top box. 4. Try pressing the following key code to take you back to the menu. Is BT Yahoo Email down on Saturday January 21, 2023? This means that your device's location services aren't enabled for the BT TV App. Please try again after 15 minutes. Check the connection between your Hub and TV box. Log out of the app, then log back in with new user details. This error means the number you entered in the first step of the set-up process wasn't recognised as a valid EE phone or tablet number. However you can't have this if you have Sky Cinema or Sky Sports. ; To sign into your account, click on the Login icon in the top right corner. There are a number of reasons why this may be happening. Resetting Powerline Adapters or Mini Connectors, How to check Powerline Adapters or BT Mini Connectors are working, I have no lights on my Powerline Adapters or BT Mini Connectors, If youre using mobile data, try turning your mobile data on and off again, If youre using wi-fi, try disconnecting your device from your wi-fi connection or restarting your router, If youre having connection problems with your BT Broadband go to, Exit the player back in to the app and re-try playing the programme again, If this doesnt work, fully restart the app and then re-try playing the programme again, You can register up to 10 devices, however you can only use the BT TV App on two devices at the same time. 01-31-2021 08:49 AM. It may take a little while for our systems to catch up after you have placed an order for BT Sport, so you could see the screen below when you first log in. VC081 means a non specific error occurred with your internet connection when trying to play video. Note: Jail-broken, rooted, and devices using developer versions of operating systems aren't supported by the BT TV App. If you still don't get a PIN: If you receive your validation PIN but it's not approved, you'll need to make sure your browser isn't timed out. MP939, MJ939, MS001, MS011, MS012, MS013, MS014, MS015, MS016. You'll be locked out for 15 minutes after three failed attempts. ER19. Log out of the app, then log back in with new user details.
BT TV App Error Codes - Android | BT Help BT TV App Error Codes - Apple TV | BT Help Follow these steps to try and fix this IPC error: Follow these steps to try and fix this error: BTP-300, BTP-3610, BTP-3632, BTP-3653, BTP-610, BTP-632, BTP-653, To fix this error, go to PIN help on BT TV>. If you haven't got a bill, we can send you your account number in the post >. Thanks in advance Solved! GP939, GJ939, GS001, GS011, GS012, GS013, GS014, GS015, GS016. Before looking for your error code, why not try our TV and Sport help tool? Your device needs to be connected to the same network, and both your set top box and TV must be switched on to pair, Try restarting your router if youre having connection issues, When youre sure the internet connection is working properly, re-try the pairing process, Try fully restarting the app, then attempting the action again, Try refreshing the page and attempting the action again, Try entering your details again.
An Error Code has appeared on the BT Sport App, what should I do? If you don't receive a validation PIN, make sure you've entered the correct phone or tablet number in the first step of the set-up process. This error code relates to the enhanced video player. If you still have the problem, take a look at our BT Broadband connection problems> help page. Your device user guide will show you how to do this. If this doesn't work, uninstall the app and reinstall it again. Sorry that you're having problems with accessing the BT Sport app. I have no problems with broadband but power line adapters have no light on the data side. You'll probably need to use a different device, but check our minimum operating system requirements as you might only need a simple upgrade to your operating system. 05-10-2021 Find out how to fix your email error code Need more help? Please be patient and try the BT Sport app again shortly.
Try closing the app and opening it again. If this doesnt work, youll need to fully restart the BT Sport App on your device. Wait a few seconds, then switch back on, Reboot your TV box by flicking the switch at the back, If you're still having an issue please contact the, If there's no outage, then please contact the, Restart your Hub and wait for the broadband light to go blue, In the BT Player menu, scroll across to the 'Settings' icon. HD channels need to be viewed with an HDMI cable, On the app - Close down any other app you have running then try uninstalling and reinstalling the app, On the web player - Restart your browser or try using a different browser. You'll find help with BT Sport App error codes here > bt/help/en/bt-sport/fix-a-problem/app/mobile-and-tablet/errors-on-the-bt-sport-app-on-smartphones-and-tablets.html The BT Sport App won't open on my device The BT Sport App won't install Why can't I log into the BT Sport app using my BT ID? The search will only display results if you enter a valid search term. As the BT TV App can only be used in the UK or European Union (EU), the app needs location services to be turned on.
What do the BT TV error codes mean? | BT Help Now retest the channel, If you're using a SCART cable, try using an HDMI cable for the best viewing experience.