Consumers Energy - poor customer service with forestry division We require contact information to ensure our reviewers are real. I evacuated the property until Consumers came out the next day. Were they billed at peak hours? Instead of closing out her account because my drivers license at that address they simply switched the $2700 bill to me. If you listen to all the transcripts from many many phone calls my story has never changed no one will even do their due diligence to investigate anything I am saying. You should contact a local arborist to examine any trees with which you are concerned. To whom it might concern; as of July 2nd, 2022 I am writing this email as a complaint for harassment , threats I have on my voicemail for non payment and I have contact consumers many times over 2020, 2021 , and now 2022 for the State relief program and because for hardship President / Governor have passed the order that no company should be harrassing or threading customers when they going thru hardship for non payment neither shutting service off and as well as helping them to resolve the problem and enroll then into the State relief that was passed .. now I have had a called from a lady from consumers energy harrassing me and trying to force a recording when I never allowed it and I said that I do not want anyone cutting my consumers gas in my property located in 1510 Leon rd walled Lake Michigan 48390 and nor I give any consent to take anything unless a court order says to pay when there is the State relief that should be for all the people.. Now the lady that had contact me have hanged up and said things never said and she said that she will record my conversation when I never allowed it .. Medium growth rate. Fast growing. "We are grateful for the patience of our friends and neighbors, and are going to stay in 'storm mode' until everyone . "Consumers Energy is ready and committed to our customers, even as Mother Nature has delivered a one-two punch of severe storms over the last week," said Jeff Shingler,one of Consumers Energy's officers in charge for the event. 1 cause of interruption, Hall explained. Field work is completed by line clearance-qualified contractors under the supervision of Consumers Energys foresters, and all work is inspected by the department after completion. Please select the location of your service and we'll remember your selection for next time. Attractive shape and interesting reddish bark with white markings provide year round interest. A contractor has not been assigned at this time. They sent a contractor out to put a valve on my water heater and he installed it incorrectly, which has been a big problem for me. Michigan power outages scrutinized; providers say tree trimming is fix Utilities MichiganOakWilt.org Then charge a service few every month which is more than the energy we lose. Now, they said they closed my case because they don't deal with install issues and they won't fix it. Bandit's most popular whole tree chipper is the Model 2590. This happens 6 times a year or more. % I have the right to Gas when president said and is a BETTER BILL ACT and there is the State relief that can be used to pay for it until we all the people come out of all this pandemic inflation and can have normal life again. So BIG thank you to him! Message us on: or The Digital Experience Team is here 7 days a week, 8 am - 11 pm to help with your billing needs. Feb 28 For more information on who owns what when it comes to your electric service check out our company blog: force4michigan.com To cancel Eligo today, not have to wait "2 billing cycles" for my gas rate to revert to what CE charges--which today is $6.18 per mcf. The material on this site may not be reproduced, distributed, transmitted, cached or otherwise used, except with the prior written permission of Advance Local. Desired outcome: Laura Neibarger No electricity no water no cooking no coffee to keep my headaches at bay. North Carolina South Carolina Ohio Kentucky Indiana Florida Go to home page I want my camera doorbell and fan replaced. I have employment information with my home address of Prescot, banking information, cable information, w2 information so many many other things I do not and have not lived at stair dr since 1997 at this point I just need someone somewhere to assist before I have to escalate this to Attorney General office I will be the first person to state I have not handled this whole thing properly but between 2015 and 2019 my whole entire family had died I have dealt with severe depression, covid and many other things but I certainly believe consumers energy has not acted in good faith it seems all they want is the money or nothing I just want a fair solution if I had the $2700 to simply make this go away so that my son and his family could move in I would gladly pay it but again I am paying 2 mortgages, 2 children in college, I honestly do not have $2700 for a bill that did not belong to me in the first place. Mature height 25 50 feet. His truck looked like it was almost on two wheels because he was going so fast. Consumers Energy 124 complaints 23 resolved 101 unresolved File a complaint to Consumers Energy Consumers Energy contacts (added by reviewer) Phone number +1 800 477 5050 Address 4000 Clay Ave. SW, Michigan United States Website www.consumersenergy.com Category Utility Services View full information 1 ADVERTISIMENT Hall provided several examples of trees before-and-after the process, and offered diagrams and charts to explain the best places to plant the best types of trees around power lines. 7/20/22 tree trimming company destroyed 10 layland cypress trees. Vigorous grower with a straight trunk and graceful ascending branches. While the pest is present and can be found in normal years, it becomes an obvious nuisance as populations build. to meet with CE to learn about the scope/timeline/tree cutting procedures of the powerline upgrade project running the length of Broadway from Stadium to Parkview (and on to the Westnedge Hill area). Japanese Tree Lilac:Clusters of foot-long, white, fragrant flowers in early summer. Consumers Energy Easement Right of Way for Tree Trimming - ExpertLaw I'm not sure where to start, I order the Appliance house burnt down still getting bills and we. Consumers Energy Easement Right of Way for Tree Trimming. Unacceptable! 25-year-old trees destroyed because they said they had to follow Duke Energy's rules. DTE Energy has about 2.3 million electricity customers in southeastern Michigan. Replacement of my refrigerator. If you purchase a product or register for an account through one of the links on our site, we may receive compensation. Appliance Service Plan does not affect your regulated utility service. My last month bill was $57.60. Next spring, you can apply a sticky tape specifically designed for moth control to the base of trees to help control the movement of caterpillars. Whoever decided that this was the proper way to handle callers and whoever kept failing to notice the problem and deal with it accordingly, they all need to be fired and sent to starve in the streets. Consumers Energy | Complaints | Better Business Bureau Profile Desired outcome: . *Consumers Energy - Neighborhood Power Line Upgrade Project & Tree Cutting RESULTS: Wednesday 9/25/19 MEETING About 70+ neighbors joined the ODWNA on Wednesday 9/25 evening at Winchell Elem. Often, residents will plant trees unaware of how tall they will grow. Teach your kids to walk around a tree and ensure there are no power lines running through or near before climbing. Consumers Energy delivers electricity to 1.8 million homes of Michigans Lower Peninsula with more than 60,000 miles of lines. Trees near Consumers Energy power lines are the responsibility of Consumers Energy to maintain. Tree Trimming Tree Maintenance Fallen trees are responsible for nearly 70 percent of the time our customers spend without power. Will the power company come to your house to remove tree - Quora This trimming is considered normal maintenance and reduces outages in high winds. This complaint was posted by a verified customer. Later in the morning that same day a Consumers Power person showed up to install an upgrade to our AC Peak Cycling module. My entire home smelled of burnt wire and the fire department was called to my home and my neighbors home. For trees with which you are concerned (e.g. Shortly after, planners will assess your neighborhood and create a trimming plan. Requested a meeting with Consumers and tree service manager to no avail and denied. These surveys inform outreach and treatment strategies. Use Our Contractor Database. Please let me know what went wrong. In late summer, caterpillars lay their eggs. Temperatures dropped into the 30s that night and my kids had to sleep in their winter coats with every blanket in the house. Its location on this page may change next time you visit. I would like restitution for my trees. I have a pregnant wife at 30 weeks and only enough food to keep her healthy and due to not having power for three days I'm going to have to throw most of it out. Keep in mind other electrical equipment that may be on your property too. For information regarding the Consumers Energy tree trimming process, FAQ's please visit the the trees and power lines link. Generated by Wordfence at Sat, 4 Mar 2023 18:23:04 GMT.Your computer's time: document.write(new Date().toUTCString());. When I spoke to Consumers forestry man, after telling him my trees were fully grown, he informed me since they were green they were still growing and would reach a height of 90 feet. endobj Never use the appliance service plan with Consumers Energy! My current bill of Oct 2022 is - 92.51$ credit, my amount due is 0, yet my balance is $405.28 and on this current bill I am reading that starting next month the SPP amount will be $150. So now that account number in question is [edited]. Residents often ask, what can we do to help reduce the moth infestation?. We work with severalprofessional tree trimming companies, who are trained on safe and environmentally responsible tree care, to complete the tree trimming. Whenever practical during this timeframe, oak trees in developed landscape areas may be trimmed or cut down. JACKSON, MI (WKZO AM/FM) More than 600 Consumers Energy crews, contractors and lineworkers are making their final push on Sunday, February 26 to restore power to homes and businesses affected by last week's powerful ice storm. My sister n law offered to do a statement saying her and my brother was living in the home they would not take that. This profile has not been claimed by the company. I will also be sending the attorney general as well as notary in Secretary of State to seal and hear the voicemail and send you guys a letter for abusing my rights and not using a State relief that was given to all the people thru the pandemic and use that to relief customers. If you have a non-emergency question or concern regarding DTE Energys Tree Trimming program, please complete the inquiry form. Recently received a call from someone with a cell phone. Neighbors, Consumers Energy clash over trees and underground power It's not my fault and I did not cause damages to Consumers Energy's equipment or cause it to malfunction. Fairly fast growing. increased on or after 05/28/2020, going from an average of 3-7 kWh per day. I will cancel my contract come May! Our Tree Trimming program follows industry standards, and provides a balanced solution between reliable power and healthy trees. You sent someone out and they indicated it was not the dryer but the venting system. a~Gj5eh@1R'DS">?8qmP , Mq:IR.cJ-6w'}{zJA87AO~ox"Gc5>E. With growth rates of 8 to 10 feet per year on some species, it's a full-time job just staying ahead of annual growth. Unsubscribe at any time. If you are a WordPress user with administrative privileges on this site, please enter your email address in the box below and click "Send". Learn all about energy savings as you move through a virtual home. Starting june 16 2022 at 3:30 PM curran michigan was hit by a wind storm being one of the first places to lose power. Now we are behind the 8 ball getting this taking care before the end of November! DTE Energy and a tree-trimming company face a $54 million lawsuit after a lawyer claims they followed a "secret scorched earth" policy for cutting growth along power lines. Michigan Natural Features Inventory , MSU Extension is offering a free virtual training series throughout the month of March for those interested in joining the Vernal Pool Patrol . 5/5stars . You can also read the documentation to learn about Wordfence's blocking tools, or visit wordfence.com to learn more about Wordfence. Weve had citizens to say that they were upset, is putting it mildly, she said. Tree Trimming | Office of the Ohio Consumers' Counsel With gas being 5.49$ here where we are I am unable to keep a generator running for this amount of time. endobj I have two river birch trees on my property. For this cycle we turned on the air 1 time, only to 70* overnight and the heat 1 time overnight and only to 65*. Mature height 30 -50 feet. The next morning, we called Consumers Power and told them of our problem. We value your privacy. Consumers Energy will trim or remove trees interfering with electric restoration activities. Pruning oaks or harvesting trees from woodlands and forests can similarly cause oak wilt outbreaks for lumbering or line clearing operations if such practices are conducted during periods conducive to OW transmission. For electricity to be restored and compensation for pain suffering and loss of food. This data is used to determine when and if the City should apply treatment to a particular outbreak pocket. They never provide accurate estimates. I again filed a complaint with Consumers Energy. The Citys forestry experts have been monitoring the location and severity of regional spongy moth activity. Oblong green leaves turn to yellow in fall, but can be a bronzy red in dry weather. We're currently experiencing system issues which may result in website slowness. This is unacceptable and unfair. This will surely increase the credibility of your complaint. According to Consumers, it is not their fault and is due to unexpected equipment damage/malfunction. Mature height: 15-25 feet. If you think you have been blocked in error, contact the owner of this site for assistance. Consumers Energy Upcoming Tree Trimming - Lyon Township Again I have rights that would like to see the companies Policies and pandemic, policies and customers rights to be mailed to me as register mailed thru USPO as well as a bill because I never got a bill from consumers energy and all I got a threat voicemail saying that I will have the gas consumer cut and threading me to pay when by law and constitution thats not right to do .. Gingko:Distinct, beautiful tree. I pay for the Whole Home Care program and my first call was about my electric dryer a few weeks ago. Com Review contact information, including business address, phone number, email, website and the contractor's affiliations and . Dte Energy Pay Bill Online Customer ServiceCreated to keep our valued When necessary, the city contracts with a tree care company for any problem trees that are not within the area that is currently being targeted. Yields hard pea-sized to 1/" fruit that is brownish or russet colored which persists into the winter. What was done to my tree was plain wrong and in no way justifiable. Distinct, beautiful tree. *Appliance Service Plan is not regulated by the Michigan Public Service Commission. I was out there yesterday, April 24th, 2022, and it looks as though a large service truck recently drove over the edge of my mobile home pad and cracked a large section off. Based on high caterpillar feeding activity and defoliation of trees over subsequent years in two outbreak pockets, the City implemented an aerial spray application of Bacillus thuringiensis var. Thanks for your time, sorry to file this here and worry anyone. Skyline Locust: Deep dark green leaves persist late in fall turning to yellow-green. Desired outcome: If you have questions or comments, please contact the Public Works Administration office. DTE Energy to spend another $70 million on tree trimming All Rights Reserved. I do not wish to contact a lawyer, but I will if necessary. Payment is due by Friday of the first full week in October. We could have been in touch with companies for scheduled visits for estimates 8 days ago! Trees growing into power lines can cause all kinds of other problems.. This lack of communication is unacceptable! Dry springs in 2016 and 2017 and to some extent 2020, have likely limited the spread of natural disease pressure, allowing spongy moth populations to grow. This is 8 days after my original call. my past addresses are 15715 Ego eastpointe mi 48021 and we had servide at the Harbours in clintont township I cannot think of lthe address now but it can be located and then we moved into our home in macomb 47370 Prescot dr macomb MI 48044 but because the accounts are in my husbands name again they wont listen. Attractive shape and interesting reddish bark with white markings provide year round interest. Cut them in a horrific manner. This is only to add JS for CE Form controls. Keepingproper distancearound this equipment ensures safety and can prevent a prolonged power outage for you and your neighbors. DTE Energy has about 2.3 million electricity customers in southeastern Michigan. However, unhealthy trees may decline or die after severe impact. DTE draws lawsuits over Bloomfield Hills tree cutting - The Detroit News My brother and sister n law were living with her caring for her until she passed after she passed they remained in the home. trees in poor health, conifers), contact a local arborist (http://www.isa-arbor.com) for treatment options. I called and spoke to an agent and said I know you want a payment arrangement but I cannot pay both places I asked if I want someone else to move over there what do I do they said you just stop the service the bill with stay with you and they will have to be able to get service in their name and that is what I did only for my son to be told today the bill has to be paid before it can go into his name. The payments for the 22841 Stair address after 2017 were coming from my brothers Comerica checking account or his wifes account not my account that has not changed in over 25 years proving they were living there making the payments. Vernal Pool Patrol is a citizen science program where volunteers monitor vernal pools for statewide research . A couple of months or so ago, we received a generic letter stating Consumers Energy would be in the area, trimming trees that were near their lines. Mature height of 35-40 feet. We did not receive any communication from anyone ever about this. I witnessed that with the technician. It is very important to do your own analysis before making any investment based on your own personal circumstances and consult with your own investment, financial, tax and legal advisers. In 2016 the City of East Grand Rapids completed a tree inventory and risk assessment of approximately all 7,200 trees in the public right-of-way and developed a targeted preventative maintenance approach to managing the public right-of-way tree canopy. I shouldn't have to explain why being forced to repeatedly strain my ears, listen to my options described to me in vague, unhelpful ways, then push random buttons in the hope that it might take me further down this rabbit hole is completely unacceptable. All the customer service reps were nice enough, but management refused to do anything. She disagreed. In many cases, spongy moth populations naturally decline in 1-3 years of an infestations peak due to disease naturally present in the ecosystem. Employee should be written up and counseled about the danger he imposed. The Michigan Public Service Commission today approved an accounting measure allowing DTE Electric Co. to provide a one-time voluntary refund of $70 million to be spent on tree trimming as part of the company's efforts to boost system reliability after a summer . Consumers Energy delivers electricity to 1.8 million homes of Michigan's Lower Peninsula with more than 60,000 miles of lines. Thank you for your prompt attention to this matter. Mature height: 60 80 feet. The forestry department always tries to promote future growth away from lines, Hall said. I purchased it in 2019 and want all the functions to be in working order. We went and looked at our trees, saw they werent in the way, and assumed we were fine. The quality of work she represents is 2nd to none. They sent someone out the dig up the yard and covered it with hay. I have to quickly run and throw my main breaker to prevent more devices from frying when they restore power. Certified arborists and foresters target cycle areas of the city for preventative maintenance pruning services. If a tree has fallen onto power lines or branches are touching power lines please call 911 first then immediately call Consumers Energy at 800-477-5050. In the spring, residents can apply a sticky tape or band specifically designed for insect control to the base of trees. your browser. In wake of record outage, Michigan utilities step up tree trimming I am beyond flustered with this company and there over seas customer service. An estimated 600,000 customers in southeast Michigan lost power during an ice storm in December 2013 and Consumers Energy estimates that 40 percent of the total tree-related outages during the . I am aware of the Pipeline upgrade in my neighborhood and have received documentation to this effect. Tree Trimming Differs between BWL and Consumers Energy Once safe to do so, clean-up of debris from tree trimming or removal during a storm emergency. Keeping in mind the second rep said no credits are ever given (she was the one we spoke to right before the supervisor). I would have happily paid this if I received some kind of notice. This is Trinidad Alair of 1769 Lakewood Drive in Troy Michigan. Spraying must be done in the spring, when caterpillars initially emerge. For more information on spongy moth and control options, clickhere. In recent years, the spongy moth population has been naturally controlled by disease that attacks the caterpillars. They refused to come again until the next morning. If they were cutting that much off they shouldve just told us they were going to cut the whole tree down! The owner of this site is using Wordfence to manage access to their site. Location of Property (nearest cross roads) and brief description of inquiry: Fan-shaped bright green leaves that turn a stunning yellow in the fall. Electric utility companies are the ones responsible for trimming trees that are touching power lines. I understand even if I cancel Eligo today--which I did--I must pay its outrageous rate of $14.49 per mcf--or maybe even more!--for 2 "billing cycles. Come to find that someone used my name so I could not see this. Consumers Energy spent more than $45 million on forestry statewide last year. They may be infected with a virus or fungus. Kurstaki (BtK) in the Spring of 2019. Michigan utilities need to spend even more on tree trimming, House After power has been restored and it is safe, it is the property owner's responsibility to clean up trees or debris left on . Consumer Energy bill from 10/19/2022-11/18/2022 Hello, This is Trinidad Alair of 1769 Lakewood Drive in Troy Michigan. I also apparently was supposed to have received a door tag stating my tree would be cut which I did not receive. The HVAC worked fine after the inspection. Medium growth rate. Neighbors have reported spongy moth in several locations around East Grand Rapids. I pay a lot of money to Consumers Energy monthly, but they are costing me money. Submit a complaint and get your issue resolved. P Walker Consumers Energy Reviews Sort by: 4,201,552 reviews on ConsumerAffairs are verified. o Sub rule (a): Consumers Energy recommends replacing the phrase "tree trimming" in this sub rule with "line clearing" or "vegetation management" as indicated in previous Company feedback. Every time the wind blows we seem to lose power. City contractor, Good Earth Tree Care will remove and clean up limbs and branches that are removed as part of the pruning process.